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Menu
Home
About
Open menu
About Us
Departments
Civic Leaders
Mandate
Services
Open menu
Our Services
Commercial Ventures
Kazungula Council Lodge
Kazungula Council Truck Yard
e-Services
News Updates
CDF
ZDSP
Media Center
Open menu
Integrated Development Plan (IDP)
Publications
Press Statments
Public Notice
Newsletter
Photo Gallery
Forms
FAQS
Contact Us
P. O. BOX KZ065, Kazungula
info.Kazungula@grz.gov.zm
kazungulatowncouncil@gmail.com
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Formal Complaint Form
Fields marked with
*
are required.
⏱
Typical response: within 5–10 working days
1
Complaint Details
Complaint category
*
-- Please select --
Service delivery
Staff conduct
Revenue / payments (rates, levies, fees)
CDF (projects, processes)
Infrastructure (roads, bridges, markets, etc.)
Other
Subject of complaint
*
Ward / specific location
*
Date of incident
*
Reference number (if any)
Full description of the complaint
*
Please explain what happened, who was involved, and any steps already taken.
2
Your Details
Full name
*
Phone number
*
Email address
Preferred contact method
Phone
Email
3
Attachments (Optional)
Upload supporting document(s)
You can attach screenshots, letters, receipts, or any other proof (PDF, JPG, PNG, etc.).
If you have multiple files, you may combine them into a single ZIP or PDF before uploading.
4
Declaration
I declare that the information provided in this complaint is true and correct to the best of my knowledge.
Any additional comments (optional)
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